Privacy & Cookie Policy

LuckyCrush

What's the privacy policy for?

At LuckyCrush, protecting your personal data is a priority!

The purpose of this privacy policy is to provide you with information about the way we process your personal data.

You can rest assured that when collecting and managing your data, we are fully compliant with the (good old) "Informatique et Libertés" law of 1978 (the French data protection act) and also with the (very popular) European data protection regulation of 27 April 2016 (hereafter referred to as the "GDPR").


What is personal data?

During your use of our website (hereafter referred to as the "Site"), which is accessible online at the address www.luckycrush.live, we may ask you to provide us with personal data concerning you in order to use our services (hereafter referred to as the "Services").

The term "personal data" refers to all data making it possible to identify you as an individual.


Which personal data is collected by LuckyCrush?

During our activities and via the Services which we propose, we may gather a certain amount of information concerning you, including your gender, e-mail address, username, country of residence, photos, phone number, IP address, chat messages, video chat screenshots, last name, first name, address, data concerning your transactions on the Site (payments and payouts - payment information is only collected by our payment processors), billing information (to generate your invoice when you request a payout), company registration number, currency and copy of your identity card. We also would like to inform our users that we use FingerPrintJS to track users’ source and activity on the site. This allows us to optimize our advertising activity. You can find everything about the FingerPrintJS’ privacy policy here: https://dev.fingerprintjs.com/docs/privacy-policy

These data may be collected when you use our Site or when you use our Services.

We remind you that you have to be 18 or over to use our Services.


Who is the data controller?

We remind you that you have to be 18 or over to use our Services.

Hello World SAS, a simplified joint-stock company, registered in the Trades & Companies Register of Paris under the n°838 199917, having its registered office at 128 rue dela Boétie, 75008 Paris

Email address: [email protected]

Phone number: +33753904021

US!

1. The use of your personal data

On which bases are your data collected and used?

Contract Legitimate Interest Legal Obligation Consent
This collection is necessary to implement the contract concluded when you use our Services on our Site. When you voluntarily provide us with personal data, we collect it in order to better meet your requests for information on our Site. When the processing of your data is necessary to comply with the legal obligations to which we are subject. This involves the collection and storage of your personal data via cookies used on our Site or the sending of information and prospection material.

For which end purpose(s) are your data collected and used?

Managing your access to our Services accessible via the Site and their use.

Creating a database of users, registered members and prospects.
The preparation of business statistics and those concerning visits to our Site.

Personalising replies to your requests for information.

Sending information or prospection material.
Compliance with our legal and regulatory obligations.

In order to detect fraud and use of our Services that would appear to be contrary to our terms and conditions or/and illegal.
For more information on Cookies, please read our attached Cookies Policy.

NB/ Any data we request on the site is necessary for the operation of the feature you are trying to use when we ask for this data. We do not ask for any personal data that we deem unnecessary in order to limit the amount of personal information you have to provide to us. If you do not wish to provide this personal information, you are free not to use the feature that requires this data. In general, you alone decide whether or not to provide us with the required information.

2. Recipients of the collected data

The following will have access to your personal data:

(i) Our team,

(ii) The services handling inspection activities (including the auditors of corporate accounts),

(iii) Our processors and external services, and in particular (non exhaustive list):

Not forgetting the (much less fun) public authorities, legal officers (bailiffs, notaries, etc.), ministerial officers and debt collection organisations.

Your personal data will never be transferred to, leased to or exchanged with third parties.

3. Personal data retention period

User’s data:

The data is stored for the whole length of your registration to our Services and for a period of:

Credit card data:

No worries, your bank details are safe with our payment service providers, who ensure the proper functioning of your purchases and fees on our Site.

In order to be able to carry out your transactions, our payment service providers collect and store personal data relating to your credit card in our name and on our behalf. We do not have access to these data

The data relating to your credit card are kept for the duration of the commercial transaction, and for the following purposes:

(i) Our team,

The data relating to the visual cryptogram or CVV2, written on your credit card, are not stored.

The names of the payment processors and a maximum of their contact information are available on the payment page. You can contact them at any time if you have any questions or requests.

4. Security

No worries here! We (and our processors) have taken all necessary precautions in addition to the appropriate organisational and technical measures to protect the security, integrity and privacy of your personal data.

5. Hosting

Your data are kept and stored for the whole duration of its processing, on the servers of the company Amazon Web Services (AWS) and Google located in the European Union.

6. Transfer outside the European union

Regarding the tools we use (see article 2 on recipients of the collected data, concerning our processors), your personal data may be transferred outside the European Union. The transfer of your data within this framework is secured by the following safeguards:

7. Cookies

For more information on Cookies, please read our attached Cookies Policy.

8. Your rights

What are your rights concerning your data?

Right to information Right of access Right to rectification
This is precisely why we drafted this privacy policy This is precisely why we drafted this privacy policy You have the right to rectify any of your personal data which is inaccurate, incomplete or outdated at any time
Right to limitation Right to data portability Right to be forgotten
You have the right to demand that the processing of your personal data be restricted in certain cases described in art.18 of the GDPR You have the right to receive your personal data in a readable format and to demand its transfer to the recipient of your choice You have the right to demand that your personal data be deleted and to prohibit any future collection
Right to submit a complaint Right to object Right to leave instructions for after your death
You have the right to contact the relevant supervisory authority (the CNIL in France), if you feel that the processing of your personal data violates one of the applicable laws or regulations You have the right to oppose the processing of your personal data. However, please note that we may continue to process it despite this opposition, on legitimate grounds or to defend our rights before the courts.
Regarding prospecting, you may oppose this at any time via the unsubscribe link located at the bottom of each of our prospecting emails.
concerning the storage, deletion and communication of your personal data, designating the person responsible for implementing these if necessary.
You may send them to a digital trusted third party certified by the CNIL (French data protection authority) in the case of general instructions, or to the contact details below for your specific instructions. You can modify or revoke your instructions at any time.

You may exercise the above-mentioned rights by writing to us at [email protected]

or the following address for those who prefer to contact us by post: Hello World SAS, 128 rue de la Boétie, 75008 Paris, France.

You should be able to prove your identity by any means. If we have any doubt regarding your identity, we could ask you to provide us with additional necessary information such as a copy of a signed identity document.

9. Applicability date

This privacy policy takes effect on 10 January 2021.

10. Modifications

We reserve the right to partially or wholly modify this privacy policy at any time at our sole discretion.

These modifications will take effect as from the publication date of the new privacy policy. Your use of the Site once these modifications have taken effect constitutes your acknowledgement and acceptance of the new privacy policy. Failing this, if this new privacy policy is unacceptable to you, you must no longer access our Site.

11. Credits

Credits for the pictograms: designed by Gregor Cresnar, Thomas Soto, Iyikon, Bezier Master, Alina Oleynik, Jaro Sigrist, Three Six Five, Rflor, Rama, AomAm, Por Suppasit, and Pedro Santos from Noun Project.

Appendix – Cookies policy

1. What is a Cookie?

When browsing our Site, cookies, pixels, tags and other trackers (hereafter referred to as the “Cookies”) are installed on your computer.

A cookie is a small file, often encrypted, that is stored in your browser or device and is identified by a name. It is installed when you visit a site or application. Each time you return to the said site or application, the Cookie is retrieved from your browser or device. This ensures that each time you visit the site or application, the browser is recognized.

The installation of these Cookies is likely to enable us to access your browsing data and/or personal data concerning you.

2. Your Cookies preferences

Cookies that can be installed without consent

Some cookies do not require your consent, such as:

  • Technical or functional Cookies that are necessary for the operation of the Site;
  • Certain Cookies for audience measurement or Cookies that enable to test different versions of the Site for the purpose of optimising editorial choices.
  • Acceptance or refusal of Cookies subject to your express consent

    All other Cookies require your consent. These include Advertising Cookies, Social Networking Cookies, Content Personalization Cookies and some Audience Analysis Cookies. You may freely choose to accept or decline the use of these Cookies.

    You can accept or refuse these Cookies the first time you browse the Site.

    You are free to withdraw your consent and more generally to change your preferences at any time in your browser settings. Note that the site reserves the right to block the access to the whole site or some features if you block some necessary cookies. Note that you can find a list of all the cookies used on the site in your browser settings.

    Your browser settings

    It is possible to set your browser to accept or reject certain Cookies.

    Each browser offers different settings:

  • For Internet Explorer: go to the "Settings" menu, then "Internet Option". Click on "Privacy" and then "Advanced Privacy Settings";
  • For Chrome: go to the “Settings” menu, then click on “Confidentiality and Security”. Finally, click on “Authorisation” and “Cookies and website data”;
  • For Safari: go to the application “Settings”, then go to “Safari”. Click on “Confidentiality and Security”. You can now choose to block all Cookies;
  • For Iphone: go to the “Settings” menu, then “Safari”, click on “Cookies”. You can now choose to block all Cookies;
  • For Android: go to “Chrome”, click on the tag “ ⋮ ” at the top right of the screen, then on “Site settings” and finally on “Cookies”. You can now choose to accept or block all Cookies.
  • Here are a few additional resources to learn how to see cookies used by a website and how to delete them:

  • https://www.wikihow.com/View-Cookies
  • https://www.webtoffee.com/how-to-identify-cookies-your-website-installs-on-the-browser/
  • https://www.cookieserve.com/
  • Appendix - List of the cookies we use

    luckycrush.live Cookies overview

    User Authentication tokens:

  • uhidB
  • vtk
  • ftk
  • utk
  • User tracking:

  • Google analytics cookies
  • 'In house' (all are First-Party):

  • referer
  • request_url
  • aid
  • bid
  • cid
  • aff_id
  • maid
  • mbid
  • mcid
  • PostAffiliate Pro

  • PAPVisitorId
  • Others

  • lang : selected user language
  • adult-confirmed : age confirmation popup
  • IMPORTANT: all of the cookies are First-Party cookies except those from Google Analytics